Microsoft Customer Agreement Support

On October 1, 2019, Microsoft introduced the Microsoft Customer Agreement for the CSP program to replace the Microsoft Cloud Agreement. Read additional instructions for indirect resellers. In order to facilitate the migration of partners to the new agreement, the two agreements coexist in the PESCU programme until 31 January 2020. As of February 1, 2020, Microsoft`s agreement replaced the Microsoft Cloud agreement. In Germany, the Criminal Code (Article 203) and professional regulations require that certain client relationships be treated confidentially, for example the relationship between patients and their doctors, as well as the relationship between lawyers and their clients. These professional categories must guarantee professional secrecy. In order for these and other businesses to purchase cloud-based services from cloud solution providers, the cloud service provider must enter into a written agreement with the customer that guarantees professional secrecy. Customers who are currently purchasing Azure through their Enterprise Agreement Server & Cloud Enrollment can be found in the frequently asked questions about switching to the Microsoft Customer Agreement. Use this email template to prompt the customer to accept the reseller relationship request and Microsoft`s customer agreement. (Note: In the email invitation, make sure that the partner also contains the automatically provided URL as well as the newly created customer registration information.) Stay tuned, as this is the first of many contributions from our microsoft contract blog series to help you get acquainted with the new commerce experience we`re developing for our customers. In the coming months, we will discuss more about the new experience of commerce and explain the upcoming changes you can expect. You cannot change the number of license subscription licenses available to this customer. Partners can find out if a customer has already accepted universal MCA through another channel.

These customers can now forgo a new signature and partners can implement solutions faster. *Customers who start with a partner-confirmed MCA in the Cloud Solution Provider Program (CSP) must re-sign the agreement for other channel purchases. Enter the first name, last name, email address, and phone number (optional) of the person who accepted the agreement. Enter the date corresponding to the date of acceptance of the contract. You cannot set this at a future date. If you work in Germany, you may need to provide your customers with this change in professional secrecy in addition to the Microsoft Customer Agreement. Option 1: Customer Acceptance Partner Certificate – The Partner can confirm the Customer`s acceptance through the Partner Center API/SDK or through the Partner Center Dashboard. Lately, there`s been a lot of talk about our digital transformation with the new commerce experience. We`ve been working on a number of important licensing changes as we move our customers from on-premise software to the cloud, so we take a closer look at your overall experience with us. A flexible agreement with modular terms, designed for geographical and sectoral relevance, replaces different agreements for different types of offers and programmes.

Customers save time with a single optimized agreement. Conditions are dynamically updated and never run. The terms of the contract follow the customer, which allows him to make cross-functional purchases without having to sign the same conditions again. . . .